Customer Testimonials
Quick and easy process, the team seemed informative and happy to answer any questions we had.
Stopped in 3 times before buying, several test drives. Abe was great! I Never felt rushed or pressured. Will recommend to friends and family.
George was great, very helpful and patient with me. He made the car buying experience stress free.
My saleswoman Nariha was so friendly and helpful and so patient with my 4 year old son who took to her well….I had the best experience!!!! Will definitely be sending my friends and family to her.
The dealership itself was clean and comfortable. The music was great and made time go by faster. The door was held open for me every time I left or returned. It was much appreciated because I use a rollerater to walk.
THEE best ever!! Goes above and beyond, patient, enjoyable, hardworking, and friendly!! Thank you again!
Damon Swann and financial Manager Mike M, were both fantastic and went above and beyond. Great communication, positivity, and friendly! If I get another car from here, definitely need these two again!🫡🤩
Walid made sure that I got the best deal possible and that I got the car that fit my preferences and needs. I was well taken care of and I felt comfortable during the car buying process. Great service!
I Want to start off my saying I am in love with my car and my saleswoman Nariha hands down gave me the BEST experience!!!!!!
Nariha is wonderful! Made my mom and I very comfortable and made this a stress free and great experience!
George Woods did it again !! Thanks George for the hard work you put in getting me into my new Kia today. I don’t know what anyone would use any other sales person. You’re very good at explaining everything and the process is always fast when I use your services.
The sales associates at Spitzer are knowledgeable of products, customer service friendly and offer customers a good experience in the dealership
I had the best experience!!!Nariha helped me get into my 2026 kia sorento and I’m in love with it!!! Would recommend Her to anyone who ask where I got my car from she was so nice,helpful and patient!!Keep up the good job
Nariha was very customer service oriented, personable and knowledgeable
I recently had both of my vehicles serviced at this location. They told me how long it would take to get the service completed and they were done early in both cases. I was told about what needed to be completed or addressed, but was not pressured into doing it today or anytime soon.
Nariha was great help
Nariha was amazing and I love my Kia k4. Would recommend her to everyone
Michael was very patient, thorough, and helpful in explaining and meeting all of my needs and expectations. Very well spoken and has outstanding customer service skills.
Great customer service
First time coming here, and they were amazing! Meg was extremely attentive, patient, friendly, and answered all of our questions. She helped us find exactly what we were looking for within our budget. Professionalism and an easy going environment made this the best car buying experience we ever had! Highly recommend.
Spitzer Kia sold us beautiful new 2026 Sportahe hybrid SX Prestige. Daniel knocked it out of the park with kindness and warmth. Well done folks
It was a fantastic experience. Good customer service and support make a difference. Good customer service and support make a customer feel like the company cares
Charles was amazing, took care of everything for my car. Amazing work
Great service, excellent coffee and awesome VIP rewards
I have lease. Engine blew at 1100 something miles. Not 100,000, but 1100. They got me new engine. They gave car back. I drive car again.
Qick diagnostic of driver power seat not working. Timely appointment and had car ready per my requested time.
Very professional Whenever I decide to buy another vehicle I'll make sure that I shop at Spencer Kia
Great customer service!! Great deal too!! Thanks Andrew Mansour!!
Nice service, and good costumer service.
Fast, efficient, perfect customer service!! Stayed after hours to finish my transaction on a Saturday,,
Nariha, was the best sells person ever. Very patient and so knowledgeable about her sells. Will recommend her to all my friends...
Everyone was wonderful very accommodating. Pleasant and hard-working. Especially Marcus and the finance manager went out of their way to make a deal for me. I would definitely go back for the third time to specifically that's because of these individuals
Had the pleasure of working with Nariha she was amazing!!!made me feel comfortable and confident with my big purchase.would definitely recommend Her and the team to everyone.
I recently purchased a Kia and had an excellent experience from start to finish. The vehicle itself exceeded my expectation. Great design, smooth ride, and packed with features.
What really made the experience stand out was the customer service. Ely, the salesman who helped me, was outstanding. He was knowledgeable, patient, and never made me feel pressured at any point. He took the time to answer all my questions, made sure I understood every step of the process, and genuinely cared about helping me find the right car.
If you’re in the market for a vehicle, I highly recommend ... Read More Google - May 30, 2026
Nariha was excellent!! Plenty of options in the price range, body style, and mileage I was looking for and she helped through every step of the process
Professional, fast, polite service. Would definitely recommend to others. I came to change the mirror and didn't have to wait much, it was taken care of real quick. Thank you.
Great experience! Nariah Garthrite was so helpful and patient. She worked with me and got me a great deal! Thank you!
Courtesy and polite! Keep me informed on the process See you in 1500 miles for an oil change
Friendly people better, Service
He was very nice and helpful. He communicated well. That’s all i have to say
Buying a new car can be stressful but today was perfect. Anthony the finance manager went above and beyond to help along with George the sales man who was knowledgeable and very calm.
Sales rep Damon and Nick in the Finance Dept. were first-rate. Both very informative, professional and helpful. No surprises, very up front and fair. Highly recommend!
They got me in and out in the time they said they would.
In and out in a timely manner Friendly and took care of every from drop off to return off vehicle
They are the nicest people and lets you what is going on step by step
Jackie Bernald is the absolute best. Gets back to me immediately, does her best to work around our schedule, gets us in and out quickly and always has a smile on her face. We adore her!
Did not fix the problem with my car. Every time I get my car back it's something else wrong with it
This dealership is great. Knowledgable, fair, and always looking out for their customers. Been coming to this Kia dealership for a decade now and will continue doing so.
Thanks Jackie B. for helping me out with my car getting serviced as well as the rest of the team. Thank you.
Excellent customer service, friendly environment The customer service was excellent, the salespeople were friendly and answered all my questions regarding the vehicle
I had the honor today to work with andrew mansour on purchasing my 1st vehicle, he was very polite and very helpful.
Very courteous and a generous group.
Everyone was very friendly. The person helping me was considerate with my time and made sure I had arrangements because my car would be there longer than expected. They went above and beyond.
Everyone there are super friendly
Good experience, I liked the video that was sent during the service Everyone was very nice
Nice folks, attentive to the issues I had and responded immediately. Thank you and keep it up.
Lady at check out was especially pleasant as were Jim Parsons and Caleb Caudillo. ????
I have dealt with Ariella for several service appointments and she is always pleasant and makes sure my vehicle is returned in a timely manner she’s a great service advisor
Came into the dealership for a screw in my tire. The service department was great. They were fast and they got it fixed. I was definitely impressed and appreciative.
Professional and Personal! Treated me like a person and just a number...which I appreciate!! Excellent!
Jackie was awesome! She explained everything quickly and thoroughly. I really appreciated getting a ride to the shop before work when my car was finished. My car feels much better now. Thanks a lot to everyone
I have been Leasing cars for the past 10 years, working with Larry was the most seamless experience I have ever had in the car leasing process. No pressure, no hassle, process was fast, he was friendly, very helpful. He is a good person overall. Ask for Larry when you want to buy a car.😁
The dealership had quite an inventory to choose from and everyone really worked with us!
Great dealership, Randy and Ariella I’m the service department will go above and beyond to make sure you are happy and satisfied, friendly and professional. Want to also give a shout out to Stephen sales manager took my daughter back to see him to purchase her K4 and he made sure she got a fair deal. Great team!
VIP points at KIA....Woooohoooo !! Excellent customer service - Thank you Belinda ! Kudos to KIA for bringing customer service back 🙂
Hands down easiest car buying experience I’ve ever had. Izzy made the experience simple from start to finish. I love my new Kia K4 hatchback from Spitzer Kia Cleveland!
dropped off my vehicle for service. I was expecting to leave my vehicle there for two days. Unexpected circumstances required that I pick up my vehicle before the end of the day. I called my service advisor Ariella who had my car ready in just a few hours completely done. Another fantastic experience in the service department! Thank you Spitzer Kia west!
My go to for autos I trust service department, work is done properly, cost fair
Jackie in the service department was great! Very informative of what was happening with my vehicle. Confirmed my choices of what I wanted to be done.
Had a great experience here and appreciate the time and help from Izzy…. Finally got a Kia Carnival what I been trying to get for a while and finally got the family van I needed with lot more space and etc !!!!
Richard was very efficient and so professional and I brought 2-cars in and was done correctly
Awesome poeple to work with ! Mike sales consultant went above an beyond.
The staff at Spitzer Kia is great to work with, easy communication, no hassle!
This the best car buying experience I’ve ever had. Everything moved along fairly quickly. All the salespeople were really nice. I will definitely refers others to Spitzer Kia.
Belinda is wonderful. She is knowledgeable and takes care of customers.
ArieAriella provided a 10/10 customer experience! She was incredibly efficient and resolved my issues quickly and seamlessly. What stood out most was her excellent communication skills—she kept me informed and supported every step of the way. I highly commend her work and hope her supervisor and team recognize just how valuable her dedication to great service is!
Belinda was amazing!!! She deserves a raise. I live far away from this dealership but I'll be making the drive to come back for service because of how great Belinda was.
Simple and easy to work with Jacqueline was great, very pleasant, and ensured I was updated throughout the process.
Great service and friendly staff every time I come in the building I am greeted with smiles.
Very good place to buy a car
